자주 묻는 질문
자주 묻는 질문
To turn off all lights in the room, please use the main switch located at the entrance.
Please note that activating the main switch will also control the lights in the bedroom and bathroom.
Each guest room is equipped with a washer-dryer combination unit.
Please note that laundry detergent is not provided, so kindly prepare it in advance if you wish to use the machine.
We offer mobile phone chargers for rent at the hotel.
To rent a charger, please visit the following location:
Pickup Location: Front Desk (20th Floor)
Deposit: 10,000 KRW
The deposit will be fully refunded upon returning the charger.
In line with our commitment to environmental protection and resource conservation, disposable amenities are not provided in guest rooms.
If needed, please use the paid vending machine available at the location below:
– Location: 20th Floor
WiFi ID: EL - [Your Room Number]
Password: 25802580**
Location: 9th Floor of the Hotel – Luggage Storage Room located behind the elevator
Access Code: 2580*
Available Hours:
– From 9:00 AM before check-in
– Until 2:00 PM after check-out
At EL Momento Gwangalli, we are committed to ensuring a safe and pleasant stay for all our guests.
Please review the following policies prior to your visit
Non-Smoking Property
All guest rooms at El Momento Gwangalli are strictly non-smoking.
Smoking is prohibited not only inside the rooms, but also throughout the building, including room terraces.
Please be advised that triggering a fire alarm due to smoking may result in serious inconvenience to other guests and residents, and may lead to penalties or compensation claims.
No Pets Allowed
Pets are not permitted in any guest rooms at El Momento Gwangalli.
This policy is in place to prevent potential noise disturbances and health issues, such as allergic reactions, for future guests. We kindly ask for your understanding.
Use of Event Props in Guest Rooms
We respectfully ask guests to refrain from using items such as balloons, candles, or other decorative props for in-room events.
These items may pose a fire hazard or cause safety incidents. Your understanding and cooperation are appreciated in ensuring a safe environment for all.
